在临床环境中实施口罩佩戴要求后,护理专业人员和患者之间的有效沟通:一个横截面研究
Lorena Gutiérrez-Puertas1,2, Verónica V Márquez-Hernández1,3, Blanca Ortíz-Rodríguez4
1Department of Nursing, Physiotherapy and Medicine, Universidad de Almería, Almería, Spain.
Nursing & health sciences
|November 6, 2023
概括
员工护士发现面罩适度地阻碍了患者的沟通和关系管理. 经验丰富的护士 (10年以上) 报告说,戴口罩时与患者沟通更困难.
科学领域:
- 医疗保健通讯 医疗保健通讯
- 护理实践 护理实践
- 患者体验 患者体验
背景情况:
- 在医疗机构中广泛使用口罩,特别是在传染病爆发期间,人们对其对护士与患者互动的影响表示担忧.
- 有效的沟通和关系管理对于高质量的患者护理和治疗的坚持至关重要.
研究的目的:
- 调查注册护士 (RN) 对面罩如何影响他们与成人患者在医院环境中的沟通和关系管理技能的看法.
- 确定可能影响口罩对护士与患者沟通的影响的因素,如专业经验和提供者与患者的关系.
主要方法:
- 通过在线调查进行了一项定量,横截面的研究.
- 在各个医院单位与成年患者一起工作的注册护士通过方便抽样来招募.
主要成果:
- 注册护士认为,面罩的使用适度影响了他们与患者的沟通.
- 在护士-病人关系和护士-病人在戴口罩时的有效沟通之间发现了统计学上显著的负相关性.
- 与经验不够丰富的护士相比,拥有超过10年的专业经验的护士在使用面罩时报告了明显更大的沟通困难.
结论:
- 在临床环境中使用口罩可能会对护士和患者之间的有效沟通和关系管理构成挑战.
- 研究结果强调,需要制定和实施有针对性的沟通策略,以减轻面罩在医疗保健中的负面影响.
- 进一步的研究是有必要的,以探索创新的沟通技术,在强制性口罩使用期间保持强大的护士-病人连接.
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