帮助别人,但伤害自己? 关联帮助行为与任务绩效的潜在机制
Xiaona Bao1, Wenfei Gao2, Yifei Shen2
1School of Management, Dalian Polytechnic University, Dalian, China.
Heliyon
|November 6, 2023
概括
帮助行为可以通过引起认知刺激和情绪疲劳,对员工的任务表现产生负面影响. 当团队共同目标追求率较低时,这种效应更为明显,这突出了管理的关键角色中心视角.
科学领域:
- 组织行为 组织行为
- 心理学 心理学 心理学
背景情况:
- 在中国企业中,鼓励帮助行为,以提高组织效率.
- 然而,以演员为中心的观点揭示了对个人表现的潜在损害.
研究的目的:
- 调查帮助行为对任务执行的以演员为中心的影响.
- 探索认知刺激和情绪疲劳的调解作用.
- 检查团队共同目标追求的调节效应.
主要方法:
- 两波问卷调查对202个领导者-下属者进行了调查.
- 在Rstudio中使用BruceR包分析了一种多媒介调节模型.
- 测试假设以了解复杂的关系.
主要成果:
- 帮助行为与任务绩效有负面关联.
- 认知刺激和情绪疲劳连续调解了这种负面关系.
- 团队共同的目标追求缓解了间接效应,这仅在低水平上显著.
结论:
- 由于认知和情感成本,帮助行为可能会对个人的任务表现产生不利影响.
- 管理策略应考虑团队共同目标的水平,努力减轻负面影响.
- 了解这些以行为者为中心的效应对于优化组织中的帮助行为至关重要.
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