远程医疗的偏好:对访问新精神卫生服务的人进行定性研究
Anne Honey1, Monique Hines1, Rebecca Barton1
1Faculty of Medicine and Health, The University of Sydney, Sydney, Australia.
Digital health
|November 6, 2023
概括
许多人发现远程医疗是心理健康支持的合适选择,特别是那些有视频会议经验的人. 在家中的便利和舒适是远程服务的关键优势.
科学领域:
- 心理健康服务研究 心理健康服务研究
- 远程医疗和数字健康
- 定性研究方法 定性研究方法
背景情况:
- 由于COVID-19的流行,心理健康服务的快速转变成为必要.
- 了解患者对远程医疗与面对面护理的偏好对于服务设计至关重要.
- 首次接触不熟悉的心理健康服务带来了独特的挑战.
研究的目的:
- 调查与面对面的心理健康服务相比,远程医疗的偏好.
- 确定影响个人在疫情期间寻求新支持的偏好因素.
主要方法:
- 对45名参与者进行的半结构面试的定性内容分析.
- 数据包括远程医疗的经验,与面对面服务的比较,以及陈述的偏好.
- 参与者包括服务用户,非正式的支持者和两个角色中的个人.
主要成果:
- 超过一半的参与者认为远程医疗有利或是一种可行的选择.
- 远程医疗的偏好与先前的直接经验有关,特别是视频会议.
- 喜欢亲自护理的原因包括沟通风格和技术厌恶;远程医疗的好处包括方便和舒适.
结论:
- 综合远程医疗和面对面服务的混合护理模式在流行病背景之外具有价值.
- 远程医疗显示了吸引首次心理健康服务用户的巨大潜力.
- 通过远程方式,可以促进与新供应商建立信任和关系.
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