确定改善新加坡失调服务的优先行动:与患者和护理人员进行概念映射的见解
Flora M M Poon1,2, Elizabeth C Ward1,3, Clare L Burns1,4
1School of Health and Rehabilitation Sciences, The University of Queensland, Brisbane, Australia.
International journal of language & communication disorders
|November 8, 2023
概括
新加坡的患者和护理人员确定了改善缺食症服务的关键领域,优先考虑沟通,家庭支持,教育和技术访问. 这些见解指导未来的服务开发,以更好地满足消费者的需求.
科学领域:
- 医疗保健服务研究 医疗保健服务研究
- 患者体验 患者体验
- 康复医学 康复医学 康复医学
背景情况:
- 以人为中心的护理至关重要,但新加坡的食障碍服务与患者和护理人员需求的协调仍然不清楚.
- 患者和护理人员参与服务评估对于了解需求和确保成功实施改进至关重要.
研究的目的:
- 在新加坡的急性和亚急性环境中,确定患者和护理人员认为非常重要且易于改变的消化障碍服务的方面.
- 收集患者和护理人员的观点,以优化失调症护理的交付.
主要方法:
- 使用概念映射方法,涉及5名患者和11名护理人员.
- 参与者产生了59个建议,根据相似性分组它们,并对重要性和可变性进行评分.
- 用于数据解释的多维缩放,等级集群分析和双变量分析.
主要成果:
- 确定了12个建议集群,其中大多数被评为比可更改更重要.
- 23个建议 (39%) 被优先考虑为非常重要且易于改变的建议.
- 需要改进的关键领域包括沟通,家庭支持,教育资源和技术整合.
结论:
- 患者和护理人员的观点为新加坡的失调症服务增强提供了宝贵的见解.
- 优先领域侧重于沟通,家庭支持,教育和技术,以提高服务质量和获取.
- 调查结果为开发和实施更好地满足消费者需求的功能障碍服务提供了路线图.
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