日间手术的基准测试结果.
Leopoldo Vicente Rodriguez1, Joshua Aaron Bloomstone2
1American Society of Anesthesiologists (ASA) Committee on Ambulatory Surgical Care (CASC); ASA Committee on Performance & Outcome Measures (CPOM); Society for Ambulatory Anesthesia (SAMBA); UCHealth Longs Peak Hospital, Longmont, CO, USA; Boulder Community Health, Foothills Hospital, Boulder, CO, USA; Nova Southeastern University, Ft Lauderdale, FL, USA; Boulder Valley Anesthesiology PLLC, P.O. Box 21147, Boulder, CO 80308-4147, USA.
门诊外科中心 (ASC) 提供高效,高质量的患者护理. 关键绩效指标的有效管理和基准测试对于ASC应对运营挑战和确保持续改进至关重要.
科学领域:
- 医疗保健管理的管理
- 外科服务管理局的手术服务管理.
背景情况:
- 门诊外科中心 (ASCs) 以提供以患者为中心,高效,高质量和安全的护理而闻名,使其成为外科人员和外科医生的首选设置.
- 目前的医疗保健环境给ASC带来了重大挑战,包括通货膨胀,报销压力,监管变化,供应链中断和患者复杂性的增加.
研究的目的:
- 突出ASC内部示范性临床和运营管理的关键重要性.
- 强调频繁测量和基准测试的必要性,以评估绩效并确定需要改进的领域.
主要方法:
- 本章的重点是提供与ASC相关的关键绩效指标 (KPIs) 的概述.
- 它详细说明了这些关键关键指标的含义,并概述了衡量和与基准进行比较的最佳实践.
主要成果:
- 基准测试被认为是绩效评估的重要工具.
- 它有助于评估当前的流程,新的途径和协议,作为确定改进机会的主要方法.
结论:
- 通过基准评估进行有效的管理和持续的绩效评估对于ASC在运营逆风中壮成长至关重要.
- 了解和利用关键绩效指标使ASC能够保持高标准的护理和运营效率.
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