[数字平台为家庭护理提供非正式助手:提供者看到的好处是什么?]
Tobias Wörle1, Jochen Geiselhart2, Christian Haushammer2
1Bayerisches Zentrum Pflege Digital, Hochschule Kempten, Albert-Einstein-Str. 6, 87437, Kempten - St. Mang, Deutschland. tobias.woerle@hs-kempten.de.
数字平台为志愿者匹配机构提供效率和质量改进. 将数字工具与个人支持相结合的混合模型增强了用户的信任和社会利益.
科学领域:
- 数字健康数字健康
- 护理社会学 护理社会学
- 平台经济 平台经济
背景情况:
- 对数字平台的好处的理解有限,这些平台将志愿者帮助者与依赖照顾的家庭联系起来.
- 需要从招聘机构的角度探索这些平台的感知优势.
研究的目的:
- 关于数字平台的好处,对招聘机构进行的一项调查的初步发现.
- 调查对组织,用户和社会/社会空间层面的好处.
主要方法:
- 探索性,基于指导方针的采访,与四家招聘机构进行.
- 两个使用数字匹配平台和两个不使用数字匹配平台的机构之间的比较.
- 通过内容分析方法进行数据分析.
主要成果:
- 机构报告说,通过数字平台提高了效率,提高了质量,并通过数字平台获得了新的帮助者人口统计数据.
- 混合型号 (数字+个人支持) 促进用户的信任和接受.
- 质量保证,以公共福利为导向的平台提供了显著的社会空间和社会优势.
结论:
- 数字平台为就业机构和用户提供了明显的好处.
- 确定了加强当地护理网络和更广泛的社会影响的潜力.
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