提高对口译员介导的心理健康咨询的控制感和信任度
Yvan Leanza1, Stéphanie Larchanché2, Daria Rostirolla2
1School of Psychology, Universite Laval.
The American journal of orthopsychiatry
|November 13, 2023
概括
培训精神卫生从业人员与口译员合作,提高了对患者护理的信任和控制. 这种干预措施对从业者,口译员和患者产生了积极的影响,增强了治疗过程.
科学领域:
- 心理健康服务研究 心理健康服务研究
- 跨文化心理学 跨文化心理学
- 医疗保健的不平等 医疗保健的不平等
背景情况:
- 语言障碍在很大程度上导致了医疗保健差异.
- 较低的语言能力与精神健康障碍症状严重程度的增加有关.
- 当使用口译员时,从业人员面临着信任和控制方面的挑战.
研究的目的:
- 探索口译员培训和包容性对心理健康护理的影响.
- 评估从业者,口译员和患者之间的控制和信任的变化.
- 评估干预对三级协商动态的影响.
主要方法:
- 使用半结构面试进行的探索性定性干预研究.
- 在巴黎的四家公共精神卫生诊所进行了五次随访.
- 对干预前 (N=18) 和干预后 (N=12) 的采访进行主题分析.
主要成果:
- 预培训:从业者注意到合作潜力和三元复杂性;口译员感到不被认可;患者信任从业者.
- 培训后:实践者和口译员之间的信任得到了改善.
- 所有参与者都报告说,增强的信任对患者关系和治疗产生了积极的影响.
结论:
- 翻译员培训和包容性可以显著提高对心理健康护理机构的信任.
- 干预措施增强了从业人员的知识和临床实践的批判性审查.
- 建立的信任会对治疗过程和患者与医生的关系产生积极影响.
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