一个跨组织的Lean部署在意大利的区域医疗保健系统
Angelo Rosa1, Giuliano Marolla1, Olivia McDermott2
1Department of Management, Finance and Technology, Universita LUM Giuseppe Degennaro, Casamassima, Italy.
International journal of health care quality assurance
|November 14, 2023
概括
意大利医院的精益实施旨在通过减少浪费来提高患者的满意度和幸福感. 虽然自发的采用是可能的,但战略实施需要领导层的协调和熟练的团队才能获得系统性的成功.
科学领域:
- 医疗保健管理的管理
- 过程改进 过程改进
- 运营研究 运营研究
背景情况:
- 探讨了意大利医院在3.5年内部署精益方法的情况.
- 通过废物消除,重点提高患者满意度和工作场所的幸福感.
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