药房工作场所欺凌 - - 一项关于传播率,影响和报告障碍的研究
Pushkar Silwal1, Natalia D'Souza2, Trudi Jane Aspden3
1School of Population Health, University of Auckland, Auckland, New Zealand.
Journal of health organization and management
|November 14, 2023
概括
工作场所欺凌在新西兰药房中很普遍,影响了超过三分之一的员工,许多事件没有被报告. 这凸显了药品行业需要有针对性的预防和管理战略.
科学领域:
- 职业健康 职业健康 职业健康
- 药房实践 在药房实践中
- 心理学 心理学 心理学
背景情况:
- 职场欺凌是医疗保健机构的一个重大问题.
- 新西兰药房行业与欺凌的具体挑战是研究不足的.
研究的目的:
- 估计新西兰药剂师中职场欺凌的流行程度.
- 评估欺凌对个人和工作的影响.
- 调查欺凌报告实践和不报告的原因.
主要方法:
- 在新西兰 (2020年6月至8月) 的注册药剂师和实习生进行了在线调查.
- 该调查使用了戈德伯格的一般健康问卷 (GHQ-12) 和消极行为问卷修订 (NAQ-R).
- 从自由文本回复中获得的定性数据补充了定量发现.
主要成果:
- 自称工作场所欺凌的流行率为36.9%,近10%的人经常经历这种情况.
- 根据NAQ-R评估,患病率为54.7%,与目击事件 (58.5%) 一致.
- 心理困扰从37.1% (COVID前) 增加到45.3% (COVID1年);监督者是常见的罪犯 (32.7%),只有28.8%的人正式报告了事件.
结论:
- 在新西兰的药房行业,工作场所欺凌很普遍,主管是频繁的事者.
- 低的正式报告率需要制定有效的预防和管理策略.
- 药房领导层,卫生当局和监管机构应在宣传,培训和反欺凌倡议方面进行合作.
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