护士从业人员对面与远程医疗慢性护理的满意度
Stephanie O Ibemere1,2, Susan G Silva1,3, Mary Lou Affronti1,4
1Duke University School of Nursing, Durham, North Carolina.
Journal of the American Association of Nurse Practitioners
|November 14, 2023
概括
提供远程医疗的执业护士 (NP) 仅报告了比使用远程医疗和面对面访问的护士更高的对慢性护理的满意度. 然而,大多数NP更喜欢亲自提供护理.
科学领域:
- 提供医疗保健的模式.
- 执业护士的实践实践.
- 使用远程医疗的利用.
背景情况:
- COVID-19大流行加速了远程医疗的采用,并扩大了执业护士 (NP) 的实践范围.
- 这为评估NP对疫情后远程医疗的满意度提供了机会.
- 与面对面访问相比,评估远程医疗的可行性至关重要.
研究的目的:
- 通过远程医疗与面对面访问,比较NP满意度和对门诊慢性护理的偏好.
- 确定与不同护理模式的满意度相关的NP人口统计和临床因素.
主要方法:
- 采用了横截面,描述性的研究设计.
- 护理服务满意度调查是在线进行的.
- 一个具有全国代表性的586个NP的样本参与了.
主要成果:
- 与使用这两种方法的人相比,只提供面对面护理的NP对人际方式和沟通的满意度较低.
- 仅使用远程医疗的NP报告了明显更高的整体满意度和分级分数.
- 尽管满意度更高,但使用两种访问类型的NP中有77%的人更喜欢在人面前提供护理.
结论:
- 专门使用远程医疗的执业护士报告说,他们在提供慢性护理方面感到更满意.
- 混合护理模式 (远程医疗和面对面) 与更好的人际关系方式和沟通满意度有关.
- 调查结果可以为卫生系统,学术机构和保险公司提供有关远程医疗政策和资源配置的信息.
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