当错误增多时:对医疗失误的不充分反应如何侵蚀对美国医学的信任
The Hastings Center report
|November 14, 2023
概括
由于患者安全受到威胁,每年有数百万美国人失去对医疗保健的信任. 一项拟议的政策涉及政府跟踪患者体验,以提高安全性和重建公众信任.
科学领域:
- 医疗保健政策 医疗保健政策
- 患者安全 患者安全
- 公共卫生 公共卫生
背景情况:
- 在追踪和宣传患者安全威胁方面的系统性失败削弱了公众对美国医学的信任.
- 每年有数百万美国人因为可预防的安全问题而失去对医疗保健的信任.
- 这些安全缺陷的累积效应促进了广泛的公众不信任,经常忽视患者安全作为根本原因.
研究的目的:
- 探索系统性未能追踪和宣传患者安全威胁的后果.
- 确定缺乏患者安全意识的根源,作为不信任的根本原因.
- 为解决患者安全问题和重建公众信任提出一个替代的政策方法.
主要方法:
- 分析当前系统在监测患者安全方面的缺陷.
- 确定公共和政府对患者安全问题的缺乏关注的原因.
- 制定以系统数据收集和报告为中心的政策建议.
主要成果:
- 目前缺乏有关患者安全威胁的数据,导致人们对医疗保健系统的集体不信任.
- 提出了一种替代的政策方法,重点关注透明度和患者体验.
- 这种方法旨在制与患者安全缺陷相关的信任侵蚀.
结论:
- 对患者安全威胁的透明追踪和报告对于恢复公众对美国医学的信任至关重要.
- 政府领导的系统收集和报告患者的经验提供了一个可行的解决方案.
- 这一政策符合公众对政府在医疗保健中的有限作用的偏好,同时提高了患者安全.
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