员工在养老院管理事件的经验:一个描述性的定性研究
Rista Fauziningtyas1,2,3, Mei Chan Chong1, Herley Windo Setiawan4
1Department of Nursing Science, Faculty of Medicine, Universiti Malaya, Kuala Lumpur, Malaysia.
Journal of multidisciplinary healthcare
|November 15, 2023
概括
像跌倒和虐待这样的养老院不良事件源于各种原因. 标准化的报告和文档对于改善印度尼西亚养老院的护理质量和居民安全至关重要.
科学领域:
- 老年学是一门学科.
- 医疗保健管理的管理
- 护理研究 护理研究
背景情况:
- 养老院 (NHs) 的不良事件通常与监测不足,医疗错误,通信故障和报告不足有关.
- 了解这些事件的动态对于提高居民安全和护理质量至关重要.
研究的目的:
- 探索印尼养老院内不良事件的类型,原因,处理和记录.
- 确定 NH 事件管理和报告系统需要改进的领域.
主要方法:
- 采用了定性研究方法.
- 对23名养老院工作人员进行了深入采访,包括管理人员,护士和支持人员.
主要成果:
- 跌倒和居民对居民的虐待被确定为普遍存在的不良事件.
- 导致因素包括居民的健康状况,环境问题和沟通误解.
- 虽然报告通过口头,书面和数字道进行,但由于缺乏标准操作程序,文件缺乏结构.
结论:
- 该研究强调了需要加强管理,记录和报告NHs中不良事件的必要性.
- 建议医生,护士和社会工作者制定标准化指导方针来处理,报告和记录事件,以改善NH护理.
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