可访问的自主运输和服务:消费者的声音 - 了解最终用户的优先事项
Sivashankar Sivakanthan1,2, Brad E Dicianno1,2,3,4, Alicia Koontz1,2
1Human Engineering Research Laboratories, VA Pittsburgh Healthcare System, Pittsburgh, PA, USA.
Disability and rehabilitation. Assistive technology
|November 21, 2023
概括
可访问的自动驾驶汽车 (AV) 服务必须满足残疾人和老年人的各种需求,医疗运输是关键要求. 开发应该优先考虑诸如轮椅可访问性和用户友好的预订方法等功能,以确保成功采用.
科学领域:
- 交通方便性研究 交通方便性研究
- 人与计算机的互动在移动中的互动.
背景情况:
- 自动驾驶汽车 (AV) 提供了新的移动机会.
- 了解消费者需求对于AV服务的采用至关重要,特别是对于服务不足的人群.
研究的目的:
- 探索消费者对可访问的AV和AV服务的需求.
- 专注于残疾人 (PwD) 和老年人的观点.
主要方法:
- 进行了两个国家调查.
- 分析了922名残疾人和老年人的数据.
主要成果:
- 根据残疾类型,交通需求有很大差异.
- 医疗预约是主要的AV使用案例,特别是对于那些有听力障碍的人来说.
- 主要优先事项包括轮椅可访问性,用户配置文件和通信功能,在自动驾驶部署中适度的舒适度.
结论:
- 在AV开发,基础设施和政策中必须考虑不同的需求.
- 定制的AV解决方案可以提高PWD和老年人的流动性.
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