提供咨询和转诊医生的顾问之间的沟通:一个范围审查
Amira Muftah1, James Stempien2, Donna Goodridge3
1College of Medicine, University of Saskatchewan, Saskatoon, Saskatchewan, Canada amira.muftah@usask.ca.
咨询医生可以通过专注于组织,专业知识和人际交往技巧来改善沟通. 需要加强沟通策略,以减少医疗错误和医生咨询中的不文明行为.
科学领域:
- 医学沟通 医学沟通
- 改善医疗保健质量 改善医疗保健质量
- 医生与医生之间的互动.
背景情况:
- 咨询期间的医生沟通对于患者的安全至关重要,并且可能是医疗错误和不礼貌的来源.
- 现有的研究往往忽视了咨询医生在有效的专业间沟通中的作用.
研究的目的:
- 确定和综合建议,以改善咨询医生在实时咨询期间的沟通做法.
- 解决有关顾问主导的沟通增强策略的文献上的差距.
主要方法:
- 使用Medline,EMBASE和PsycINFO数据库进行了范围审查.
- 包括英语出版物,详细介绍咨询医生沟通的建议.
- 数据被提取并由两个独立审查员进行主题分析.
主要成果:
- 十六个出版物符合纳入标准.
- 有效的顾问沟通涉及组织,专业知识和人际交往技巧.
- 人际交往技巧对于缓解职业不文明至关重要,但目前的建议有限,缺乏标准化.
结论:
- 综合了改善咨询医生沟通的建议,强调了三个关键方面.
- 需要开发标准化的沟通工具和教育干预措施,以加强医生间咨询.
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