患者在COVID-19期间与德国初级保健实践的经验:采访研究
Daniel Otto1, Veronika van der Wardt2
1Department of General Practice, University of Marburg, Marburg, Germany.
BJGP open
|November 21, 2023
概括
德国的初级保健患者发现COVID-19的规定是合理的,尽管有些人发现在外面等待是不舒服的. 远程医疗的接受程度各不相同,这表明需要进一步探索电话或视频咨询.
科学领域:
- 一般实践 一般实践
- 公共卫生 公共卫生
- 流行病学 流行病学
背景情况:
- COVID-19显著改变了患者与德国初级保健实践 (PCP) 的接入和沟通.
- 强制性规定包括封闭的等待室和预约诊所,影响了患者与医生的互动.
- 疫情对初级保健人员出勤率和患者体验的影响仍然不清楚.
研究的目的:
- 探索在COVID-19疫情初期德国患者对初级保健的看法.
- 专注于在疫情之前经常使用初级保健的患者.
主要方法:
- 在2021年1月至6月期间进行了17次半结构面试.
- 参与者是来自德国两个地区的常见初级保健患者.
- 用内容分析来分析采访数据.
主要成果:
- 四个主要主题出现了:对COVID-19感染的恐惧,实践组织,COVID-19信息和远程医疗.
- 患者通常觉得在诊所内不受感染,并同意规定,尽管在户外等待时有一些不适.
- 远程医疗的观点分歧;一些患者接受电话或视频咨询,而另一些人则彻底拒绝.
结论:
- 患者认为初级保健机构的COVID-19规定是合理的.
- 远程医疗,包括电话和视频咨询,需要进一步调查,承认患者接受度不同.
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