使用敏捷科学快速创新和实施新的护理模式
Jose Azar1,2,3,4,5, Erin Glantz1,2,3,4,5, Craig Solid1,2,3,4,5
1Jose Azar, MD, is executive vice president and chief quality officer at Hackensack Meridian Health, Edison, New Jersey, and a professor at Hackensack Meridian School of Medicine, Nutley, New Jersey.
Frontiers of health services management
|November 22, 2023
概括
哈肯萨克梅里迪安健康通过组织承诺恢复了医疗保健的以人为中心的性质. 他们的努力证明了敏捷科学在改变医疗保健提供模式方面的有效性.
科学领域:
- 医疗保健管理的管理
- 组织行为 组织行为
- 敏捷科学 敏捷科学 是一种敏捷的科学.
背景情况:
- 医疗保健行业的整合正在削弱医疗保健的以人为中心和基于关系的方面.
- 患者和临床医生在大型医疗保健网络中经历了个人联系的丧失.
研究的目的:
- 为了扭转医学的社会性质的损失,在一个大型的医疗保健网络.
- 通过组织承诺和协作设计,恢复以人为本的护理.
主要方法:
- 哈肯萨克梅里迪安健康 (HMH) 领导层聘请临床医生和管理人员,以确定变革的需要.
- 培养了一种协作文化设计,以解决HMH网络的独特组件.
- 应用敏捷科学原则和解决问题的方法来改变护理交付模式.
主要成果:
- 在临床医生和管理人员中确认了变革的需求.
- 成功培养了跨多种网络组件的协作文化.
- 启动了医疗保健提供模式的转型.
结论:
- 组织承诺是恢复大型医疗保健网络以人为中心的护理的关键.
- 敏捷科学为改变医疗保健提供提供了有效的方法.
- 涉及临床医生和管理人员的协作设计对于成功的变化至关重要.
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