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当他们的孩子患有自闭症谱系障碍时,母亲对紧急护理的满意度

Merav Ben Natan¹, Heba Igbarin¹, Arwa Watted¹

¹Pat Matthews Academic School of Nursing, Hillel Yaffe Medical Center, Hadera, Israel.

Journal of pediatric nursing

|November 22, 2023

概括

患有自闭症谱系障碍 (ASD) 儿童的母亲对急诊室 (ED) 护理的满意度较低,特别是在等待时间和工作人员反应能力方面. 解决沟通困难是改善他们的经验的关键.

科学领域:

儿科急救医学儿科急救医学
自闭症谱系障碍研究研究
医疗保健患者体验医疗保健患者体验

背景情况:

紧急诊所 (ED) 面临着满足所有患者需求的挑战.
患有自闭症谱系障碍 (ASD) 的儿童及其家属在急性环境中可能有独特的护理需求.
了解母亲的满意度对于评估儿科ED护理质量至关重要.

研究的目的:

为了比较患有自闭症儿童的母亲和没有自闭症儿童的母亲在ED护理方面的满意度水平.
为了确定影响母亲满意度的特定因素,在儿童ED设置的儿童与ASD.

主要方法:

一项涉及128名以色列母亲的相关性定量研究.
在线调查使用卫生部的患者体验问卷.
对比组设计:患有自闭症儿童的母亲与没有自闭症儿童的母亲.

主要成果:

患有自闭症儿童的母亲报告说,对ED护理的满意度明显降低.
不满的主要领域包括护士/医生等待时间,护士的注意力和工作人员的协调.
患有自闭症儿童的沟通困难的存在预测了较低的母亲满意度.

结论:

目前的ED护理可能无法充分满足ASD儿童及其母亲的特定需求.
医疗保健提供者需要提高对ED的ASD相关需求的认识.
实施有针对性的战略对于改善自闭症儿童及其家属的ED体验至关重要.

关键词:

自闭症谱系障碍自闭症谱系障碍孩子孩子孩子孩子应急部门的紧急情况.父母父母父母父母父母父母满意度是一种满足感.

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