建立对爱尔兰国家产妇服务工作人员的信心和信任 - - 什么最重要,以及如何?
Adegboyega Ojo1, Nina Rizun2, Grace S Walsh3
1School of Public Policy and Administration, Carleton University, Ottawa, ON, Canada.
Health policy (Amsterdam, Netherlands)
|November 22, 2023
概括
提高产妇护理信任取决于人际交往技能,如尊严,尊重和沟通. 对这些领域的关注至关重要,特别是对年轻女性和残疾人来说,以确保公平和高质量的服务.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 产妇服务研究研究 产妇服务研究
- 患者体验研究 患者体验研究
背景情况:
- 国家护理经验调查是提高医疗保健质量和公众信任的重要监管工具.
- 了解影响对产妇护理信任的因素对于改善服务至关重要.
研究的目的:
- 确定关键的护理相关因素,促进对爱尔兰产妇服务的专业劳动力的信心和信任.
- 分析2020年国家产妇经验调查数据,以确定信任的决定因素.
主要方法:
- 利用来自3206个对爱尔兰2020年全国产妇经验调查的回答的数据.
- 采用结构方程建模来分析护理体验和对医疗保健提供者的信任之间的关系.
主要成果:
- 尊严和尊重 (β=0.270),参与决策 (β=0.186),疼痛管理 (β=0.172) 和沟通 (β=0.151) 显著提高了对产妇护理专业人员的信任.
- 随着母亲的年龄增长,这些领域的感知质量有所改善;29岁以下的女性报告的体验明显较低.
- 与平均水平相比,残疾女性在三个核心领域的经验明显较低.
结论:
- 提高产妇护理的人际关系方面,特别是尊严,尊重,决策,疼痛管理和沟通,是建立信任的关键.
- 公平和高质量的产妇护理需要有针对性的发展专业的人际交往技能,重点是年轻女性和残疾人.
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