通过远程护理来照顾患者的护理学生的沟通和同理心:一个比较的横截面研究
Lorena Gutiérrez-Puertas1, Vanesa Gutiérrez-Puertas2, Blanca Ortiz-Rodríguez3
1Department of Nursing, Physiotherapy and Medicine, Universidad de Almeria, Spain; Research Group for Experimental and Applied Neuropsychology HUM-061, Universidad de Almeria, Spain; Research Center Health Sciences (CEINSA), Universidad de Almería, Spain.
Nurse education today
|November 23, 2023
概括
护理学生在远程患者护理中表现出强烈的同情心和人际交往技巧. 与电话相比,视频会议提高了人际沟通技巧,尽管在两种方法中,自我信心仍然适度.
科学领域:
- 护理教育 护理教育
- 远程医疗卫生通信
- 患者与医疗服务提供者的互动
背景情况:
- 远程患者护理依赖于电话和视频会议,与面对面的互动不同.
- 在远程患者护理环境中,沟通技巧,自信和同情心可能会受到影响.
研究的目的:
- 在远程患者护理期间评估护理学生的人际沟通技巧,自信和同情心.
- 在电话和视频会议互动之间比较这些技能.
主要方法:
- 一项涉及阿尔梅里亚大学170名护理学生的横截面研究.
- 学生被随机分配到电话或视频会议小组,与标准化患者互动.
- 调查问卷评估了人际沟通,同情心和对沟通技能的自信.
主要成果:
- 在电话和视频会议组之间,没有发现自我信心或同情心的显著差异.
- 与电话相比,护理学生在视频会议期间与患者进行更高的人际沟通技能.
- 在视频会议组中,自我维度的治疗性使用得分更高.
结论:
- 护理学生表现出高度的同情心和人际交往技巧,在远程护理中具有适度的自信.
- 与电话相比,视频会议促进了与患者的卓越人际沟通技巧.
- 研究结果表明,视频会议可能是培养护士教育中的某些沟通技能的更有效方式.
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