迈向STEEEP医疗保健的旅程:通过患者的体验,专注于系统
1Quality and Safety Department, Children's Hospital of The King's Daughters, Norfolk, VA, USA.
Current problems in pediatric and adolescent health care
|November 23, 2023
概括
医疗保健系统的目标是提供安全,及时,有效,高效,公平和以患者为中心的护理 (STEEEP). 一个病人一个病人.
科学领域:
- 医疗保健管理的管理
- 患者体验研究 研究研究
- 提高医学的质量 改善医学的质量
背景情况:
- 医疗保健系统在提供全面的STEEEP (安全,及时,有效,高效,公平,以患者为中心) 护理方面面临着持续的挑战.
- 临床审计表明,遵守途径可以确保安全的治疗过程.
- 然而,患者和家庭的观点显示,在护理经验中存在重大差异.
研究的目的:
- 突出临床医生和患者在医疗保健提供方面的观点之间的差距.
- 确定患者在医疗保健系统中的旅程需要改进的领域.
- 从以患者为中心的角度提出实现STEEEP医疗保健的方法.
主要方法:
- 利用一个小幅画来说明患者在初级保健机构的护理经验.
- 通过门诊检测详细介绍了患者的旅程.
- 分析了所描述的经验,以确定提高护理质量的机会.
主要成果:
- 患者在门诊检测方面的经验显示,患者与理想护理的差异很大.
- 临床医生领导的流程审计不能完全捕捉患者的经验.
- 在协调护理和沟通方面存在改进的机会.
结论:
- 实现STEEEP医疗保健需要将患者的观点纳入质量评估中.
- 维涅特和患者旅程映射是识别护理缺口的宝贵工具.
- 需要进行系统性改进,以使临床过程与以患者为中心的结果保持一致.
更多相关视频
相关概念视频
Patient-centered Care
2.0K
Patient-centered care involves delivering care beyond inpatient hospitalization. Reflective practice can enhance a patient-centered approach. Reflective practice is a process of reasoning that considers all aspects of the present situation, including practicalities, learning from personal practice, and consideration of patient needs. Patients appreciate care decisions made while considering their input. Involving the patient in their care provides the patient with a sense of contribution rather...
2.0K
Introduction To Health Care Delivery System
2.8K
The healthcare system is constantly changing and complex. Various services are available from different healthcare providers, but gaining access to these services has become challenging for people with limited healthcare insurance. Uninsured people present a challenge to healthcare because they frequently postpone or forego treatment.
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
The Institute of Medicine (IOM) advocates for a patient-centered, effective, safe, timely, equitable, and effective healthcare system. The National Priorities...
2.8K
Methods Of Healthcare Delivery System
3.3K
At the different levels of the healthcare system, we see varying methods of healthcare used. These methods include managed care systems, case management, and primary healthcare.
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
Managed Care System:
The managed care system is designed to control the cost while maintaining the quality of care. The patient's care from admission to discharge is planned by the primary care provider or the case manager, also known as the gatekeeper. In a managed care system, the number of care providers is...
3.3K
Nursing Clinical Information System
782
Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
782
Methods of Documentation VI: Case Management Model
574
The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...
For example, a patient with a chronic...
574
Documentation in Long-Term and Home Healthcare Setting
895
Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities
Long-Term Care Facilities
895


