改善患者出院时的书面沟通质量:定性分析的三角化和干预的共同设计
Ola Markiewicz1, Fabiana Lorencatto2, Danielle D'Lima2
1Department of Surgery and Cancer, Imperial College London, London, UK.
Lancet (London, England)
|November 24, 2023
概括
医院对初级护理人员的不良交接使弱势患者处于危险之中. 行为科学已经确定了改善退院记录和患者在转换过程中的安全技术.
科学领域:
- 医疗服务研究
- 行为科学
- 患者安全
背景情况:
- 医院对初级保健的转移不足,对患者的安全退院构成风险,尤其对老年人和脆弱的人来说.
- 使用行为科学原则来理解和增强出院过程对于患者安全至关重要.
研究的目的:
- 探索医院对初级护理的书面交付质量的影响.
- 确定和应用行为改变技术 (BCT),以改善交付文件和患者安全.
主要方法:
- 对参与患者出院的医院工作人员进行了民族学观察和半结构面试.
- 理论上将发现映射到理论领域框架 (TDF) 中,并确定了相关的BCT.
- 让医护人员,患者和护理人员参与研讨会,
主要成果:
- 在五个TDF领域确定了11个关键影响因素,包括知识,技能,角色,环境和社会因素.
- 选择了14个BCT,如行为排练,指导和社会支持,以解决已识别的影响.
- 通过合作研讨会开发了多方面的教育干预措施.
结论:
- 提高医院到初级保健机构交付文件的质量需要采取多方面的方法,应对各种影响因素.
- 设计的干预措施需要与初级保健利益相关者进行临床试验,以评估其对移交质量和患者安全的影响.
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