癌症中心工作人员满意度:加拿大研究的描述性结果
Rajiv Samant1,2, Ege Babadagli1,2, Selena Laprade1,2
1The Ottawa Hospital Cancer Center, Ottawa, ON K1H 8L6, Canada.
Current oncology (Toronto, Ont.)
|November 24, 2023
概括
瘤医疗保健专业人员发现他们的工作是有回报的,但高的工作量和压力会影响工作满意度. 改善支持和技术可以改善癌症护理人员的工作环境.
科学领域:
- 在瘤学瘤学.
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
背景情况:
- 照顾癌症患者对医疗保健专业人员来说是有回报的,但也很苛刻.
- 工作场所的满意度对于提供最佳癌症护理至关重要.
- 瘤科工作人员面临着独特的压力因素,影响他们的福祉和工作表现.
研究的目的:
- 评估太华医院癌症中心所有工作人员的工作场所满意度.
- 在瘤学环境中,确定导致工作满意度和不满意度的关键因素.
- 了解癌症护理专业人员的工作量,压力和整体满意度之间的关系.
主要方法:
- 一个经过伦理审批的61项员工满意度调查被开发和在线管理.
- 用描述性统计数据分析了478名癌症中心工作人员的反应.
- 数据包括人口统计,工作快乐,满意度,感知压力和工作量.
主要成果:
- 几乎所有 (97.4%) 瘤科工作人员都认为他们的工作有回报,总体满意度很高 (84.3%).
- 然而,80.7%的人表示工作压力很大,71.3%的人表示工作量非常繁忙或过度繁忙.
- 愉快的方面包括同事和患者的互动;最不愉快的是工作量,不支持的环境和技术问题.
结论:
- 大多数癌症中心工作人员喜欢他们的工作,并发现它有回报,尽管高压力和工作量.
- 解决过度的工作负载,提高感知支持和改进技术对于提高员工满意度至关重要.
- 基于员工角色的定制干预措施可以进一步优化癌症护理机构的工作环境.
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