赋予辐射瘤学 triage 护士的作用:一个单一中心分析
Benjamin W Weber1, Grace C Blitzer1, Colin M Harari2
1University of Wisconsin-Madison.
Clinical journal of oncology nursing
|November 27, 2023
概括
放射瘤学 (RO) 选护士处理患者的电话,安排是最常见的问题. 需要进一步调查,以提高RO护士分拣的有效性和提供者的满意度.
科学领域:
- 瘤科 护理 护理专业
- 医疗保健工作流程优化工作流程优化
- 患者沟通 患者沟通
背景情况:
- 在辐射瘤学 (RO) 中,分组护士对于管理患者电话来说至关重要.
- 对于RO分拣护士所面临的具体问题,需要进一步调查,以了解他们的角色和挑战.
研究的目的:
- 建立基线患者问题,由RO选护士解决.
- 确定RO护士分拣工作流程改进的主题和潜在领域.
- 评估护士,医生和放射治疗师对RO分拣的专业间的看法.
主要方法:
- 这是一项从2021年9月到11月进行的两部分研究.
- 对患者与RO护士分拣线的通信进行回顾性图表审查.
- 在线调查分发给医生,护士和放射治疗师关于他们与护士分拣的经验.
主要成果:
- 分析发现了13个不同的消息主题,其中安排问题是最普遍的.
- 平均提供者对 triage 有效性的满意度为 5 分之 3 .
- 感知到分拣护士的准备程度是5分之3的,而医生对分拣计划的感知是5分之2.4的.
结论:
- 放射性瘤护士分拣处理各种患者问题,安排是主要关注的问题.
- 提供者满意度和对RO护士分拣的看法表明了潜在的工作流和计划改进的领域.
- 进一步的研究和有针对性的干预措施可以提高RO护士分拣系统的效率和有效性.
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