在医疗保健接触中,有沟通障碍的人最喜欢的沟通策略:一种定性研究
Erin Hickey1, Bernice Man2, Kaila V T Helm3
1University of Illinois at Chicago, Chicago, IL, USA. ehicke9@uic.edu.
Journal of general internal medicine
|November 27, 2023
概括
有沟通障碍 (CD) 的患者需要个性化策略来进行有效的医疗保健沟通. 一个新的工具可以帮助患者分享他们的需求,但提供者必须实施这些策略以获得更好的护理.
科学领域:
- 健康差异 在健康上的差异
- 患者沟通 患者沟通
- 辅助技术 辅助技术 辅助技术
背景情况:
- 沟通障碍 (CDs) 导致了严重的健康和医疗保健差异.
- 患者与医疗服务提供者之间缺乏有效的沟通是为CDS患者提供公平护理的主要障碍.
研究的目的:
- 为患有CD的患者确定有效的沟通策略.
- 优化一个由患者提示的工具,用于在医疗保健环境中共享通信偏好.
- 为了解决不同CD的个体的沟通复杂性.
主要方法:
- 一项包括重点小组和采访在内的定性研究.
- 46名参与者:26名有CD,9名护理人员,11名提供者.
- 使用定性内容分析方法分析数据.
主要成果:
- 最好的沟通策略和适应措施的综合清单.
- 患者和提供者更喜欢在预约前披露CD和沟通需求.
- 供应商经常不充分利用推的沟通策略和适应措施.
结论:
- 认可和记录CD,以及个性化沟通策略,对于有效的医疗保健访问至关重要.
- 需要进一步的研究来评估是否改进的沟通策略使用改善了CDs患者的健康结果.
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