在COVID-19期间识别使用数字卫生服务的好处和担忧:来自医院患者调查的证据
Annabelle Painter1, Jackie van Dael2, Ana Luisa Neves2
1Department of Primary Care and Public Health, Imperial College, London, UK.
Health informatics journal
|November 27, 2023
概括
患者使用数字健康技术提供了诸如改善访问和护理管理等好处. 然而,关于安全性,患者与临床医生的关系和数据解释的担忧仍然存在,需要进一步研究.
科学领域:
- 数字健康数字健康
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
背景情况:
- 在COVID-19期间广泛采用数字健康技术.
- 对患者对益处和风险的看法的理解有限.
研究的目的:
- 探索患者对与数字健康技术相关的好处和风险的看法.
- 从患者的角度来看,识别常见报告的优势和担忧.
主要方法:
- 调查问卷答复的定量内容分析.
- 从伦敦多处急性信任的6766名患者收集的数据.
主要成果:
- 患者报告的好处包括更好的获取,改善疾病管理,及时治疗和高效的资源配置.
- 确定的风险包括数据安全,访问不公平,感知到的安全妥协,紧张的患者和临床医生关系以及解释数字健康信息的挑战.
结论:
- 数字健康技术带来了显著的好处,但也带来了新的风险和挑战.
- 未来的研究和实践应该解决患者报告的担忧,以优化数字医疗保健提供.
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