危机管理清单:从SARS-CoV-2大流行中吸取的教训
Ryan Lamm1, Uzma Rahman1, Karen Chojnacki1
1Department of Surgery, Thomas Jefferson University Hospital, 1025 Walnut Street, Suite 620, Philadelphia, PA 19107 USA.
概括
随着COVID-19大流行和个人悲剧,外科手术团队面临了严峻的考验. 这项研究探讨了危机管理策略和从外科外科部门学到的教训.
科学领域:
- 医疗危机管理 医疗危机管理
- 手术部门的弹性能力.
- 疫情对医疗保健专业人员的影响
背景情况:
- COVID-19大流行给全球人口,特别是医疗保健专业人员带来了前所未有的挑战.
- 医疗团队面临着巨大的压力,平衡个人困难与苛刻的职业职责.
- 悲剧性事件,包括失去一位关键导师,加剧了大流行对外科部门的影响.
研究的目的:
- 分析COVID-19大流行期间手术部门经历的多方面的危机.
- 确定适用于医疗保健机构的有效危机管理策略.
- 为准备手术团队应对未来意想不到的逆境提供见解.
主要方法:
- 从各个领域利用危机管理原则.
- 分析了分发给外科团队成员的内部调查的反应.
- 从外科小组收集有关他们在危机期间的经历的定性见解.
主要成果:
- 确定外科部门在疫情和个人损失期间面临的具体挑战.
- 评估在管理这些双重危机方面证明有效和无效的战略.
- 了解对医疗保健提供者的心理和运营影响.
结论:
- 由于COVID-19大流行和其他悲剧,外科部门需要强大的危机管理框架.
- 积极的规划和适应性策略对于保持团队福祉和运营连续性至关重要.
- 学到的经验教训可以为医疗保健中未来的意外事件做好准备.
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