数字健康公平和为残疾人提供量身定制的医疗保健服务:以用户为中心的设计和可用性研究
Sandeul Ha1, Seung Hee Ho2, Young-Hyeon Bae2
1Department of Nursing, Kyung-Hee University Medical Center, Seoul, Republic of Korea.
这项研究开发了一个以患者为中心的数字健康平台,每日医疗保健2.0,以改善残疾人和他们的护理人员的数字健康公平. 该平台增强了电子健康素养和可用性,促进了更好的沟通和健康管理.
科学领域:
- 数字健康数字健康
- 健康 公平 卫生 公平
- 人与计算机的交互
背景情况:
- 数字健康公平问题日益关注,残疾人面临着严重的健康管理局限性.
- 使用患者生成的健康数据 (PGHD) 的以患者为中心的设计对于有效的护理人员和提供者沟通至关重要.
研究的目的:
- 为残疾人,护理人员和医疗保健专业人员构想,开发和验证一个数字集成的医疗保健服务平台.
- 利用物联网 (IoT) 设备和PGHD来增强数字健康公平.
主要方法:
- 5个阶段的方法包括协作审查,用户需求识别 (人,场景,UI草图),应用程序开发 (每日医疗保健2.0),启发式评估和为期2个月的可用性研究.
- 在整个设计和评估过程中,该研究涉及残疾人,护理人员和医疗保健专业人员.
主要成果:
- 用户反优先考虑了残疾人福利信息和教育内容.
- 启发式评估导致UI重新设计,以简化导航和集成菜单.
- 2个月的可用性评估显示,老年用户的电子健康素养增加,健康IT可用性改善和智能手机自我有效性改善,整体满意度更高.
结论:
- 从设计阶段开始,纳入各种用户需求对于推动数字健康公平至关重要.
- 健康消费者和提供者之间的伙伴关系可以减少脆弱性,特别是在危机期间.
- 持续努力数字素养和协作共创对于健康和数字健康公平至关重要.
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