青少年与医疗口译员的采访:为儿科住院医生提供标准化的患者接触
Tristin Hudson1, Shaina M Hecht1, Cynthia Robbins1
1Department of Pediatrics, Indiana University School of Medicine, Indianapolis, USA.
Cureus
|November 29, 2023
概括
儿科住院医生改善了采访非英语说话的青少年的舒适度和技能,使用口译员. 培训强调患者保密和文化谦卑,增强对不同人群的照顾.
科学领域:
- 医学教育 医学教育
- 患者沟通 患者沟通
- 文化能力 文化能力
背景情况:
- 与非英语患者进行有效沟通对于建立信任至关重要.
- 患者保密至关重要,尤其是在使用医疗口译员处理敏感话题时.
研究的目的:
- 为了提高儿科住院医生的舒适性和技能,在采访不说英语的青少年患者时.
- 在涉及医疗口译员的采访中强调患者保密性.
主要方法:
- 为儿科住院医生开发了一种标准化患者接触 (SPE) 模拟.
- 参与者参加了青少年采访,使用医疗翻译讨论敏感的健康话题.
- 病前和病后调查评估了舒适度和技能,并用配对的t测试进行分析.
主要成果:
- 89名居民参与了模拟,在模拟后舒适度和技能显著增加 (p<0.01).
- 97%的人报告说,文化谦卑和患者护理技能有所改善.
- 居民在采访和保密方面表现出更强的能力.
结论:
- 基于模拟的培训提高了居民的信心和能力,为各种患者群体使用口译员.
- 将医疗保密和文化谦逊融入教育中,可以提高非英语患者的护理质量.
- 该研究强调了模拟在准备儿科医生进行有效的跨文化沟通方面的价值.
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