如何教跨文化沟通:使用体验式学习模式的研讨会
Angie Buttigieg1, Deanna Chieco1, Maria Maldonado2
1Assistant Professor, Department of Pediatrics, Icahn School of Medicine at Mount Sinai.
MedEdPORTAL : the journal of teaching and learning resources
|November 29, 2023
概括
跨文化沟通 (CCC) 研讨会提高了儿科住院人员对文化认同对患者护理影响的认识. 培训增强了管理误解的信心,为儿科计划提供了宝贵的工具.
科学领域:
- 医学教育 医学教育
- 文化能力 文化能力
- 儿科 儿科 儿科
背景情况:
- 随着美国人口多样性的增加,医疗保健中需要提高跨文化沟通 (CCC) 技能.
- 儿科住院医生往往缺乏CCC的适当培训,导致与患者的潜在矛盾.
- 医疗团队和患者之间的文化和种族不和是一个越来越令人担忧的问题.
研究的目的:
- 评估一个专为儿科住院医生设计的CCC研讨会.
- 评估研讨会对实习生对CCC的认识,熟悉和信心的影响.
- 为改善儿科培训计划中CCC课程提供一个模型.
主要方法:
- 根据科尔布的体验式学习模式,为期2小时的研讨会向儿科住院医生提供.
- 学习目标与AAMC的文化能力培训评估工具保持一致.
- 参与者的反通过回顾性前后和3个月后续调查采用利克特秤收集,并使用威尔科克森签名的等级测试进行分析.
主要成果:
- 在研讨会后,36%的参与者非常意识到他们的文化身份对CCC的影响,而在研讨会前只有4% (p < .001).
- 对管理跨文化误解的信心在诊断解释 (70%与25%相比,p<.001) 和疾病管理 (70%与20%相比,p<.001) 方面显著增加.
- 62名实习生参与了调查,其中44人完成了初步调查,12人完成了后续调查.
结论:
- 基于体验式学习的CCC研讨会有效地提高了儿科居民的文化自我意识和CCC技能.
- 培训增强了参与者在跨文化患者互动中导航的信心.
- 这次研讨会是儿科项目主任改善CCC培训和满足认证要求的实用资源.
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