眼睛在手术团队的不文明:团队合作,福祉,和一个干预
Cheri Ostroff1, Chelsea Benincasa2, Belinda Rae1
1University of South Australia Centre for Workplace Excellence, Adelaide, Australia.
PloS one
|November 30, 2023
概括
手术团队中的无礼行为损害了福祉和团队合作. 一个简单的简单的A.
科学领域:
- 医学社会学 医学社会学
- 医疗保健管理的管理
- 组织心理学 组织心理学
背景情况:
- 在手术环境中,无礼是一种广泛存在的问题.
- 它会对团队的有效性和员工的幸福感产生负面影响.
研究的目的:
- 检查不礼貌,团队动态和福祉结果之间的联系.
- 调查使用"眼睛"标志的低成本干预措施,以减少手术团队的不文明.
主要方法:
- 在骨科医院设计混合方法.
- 测试前后测试设计,包括关于不文明,团队合作和幸福感的调查.
- 对开放式的改进建议进行主题分析.
主要成果:
- 个人层面的分析:不礼貌与团队动态,倦怠,压力和工作态度有显著的相关性.
- 总体分析:在"眼睛"标志干预后,报告的不礼貌性显著下降.
- 主题分析揭示了管理,欣赏,沟通和工作实践中的关键问题.
结论:
- 手术团队的不礼貌会通过团队动态和沟通对倦怠,压力和工作态度产生不利影响.
- 像"眼睛"标志这样的简单干预可以减少不礼貌,表明它是可以修改的.
- 需要对有针对性的干预措施进行进一步的研究,以加强团队合作和员工福祉.
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