了解急诊室护士对工作场所暴力的看法和应对策略
Hsiu-Fen Hsieh1, Yao-Mei Chen2, Shu-Lin Chen3
1PhD, RN, Associate Professor and Adjunct Research Fellow, School of Nursing, College of Nursing, Kaohsiung Medical University, Taiwan.
The journal of nursing research : JNR
|November 30, 2023
概括
遇到工作场所暴力 (WPV) 的急诊室护士感觉到逆境和困境. 他们制定了适应和性应对策略,以在医疗保健机构中应对这些具有挑战性的情况.
科学领域:
- 护理 护理 护理
- 医疗保健管理的管理
- 职业安全 在职业安全.
背景情况:
- 工作场所暴力 (WPV) 是一个重大的全球性问题,特别影响急诊室 (ER) 的护士.
- 了解成为WPV受害者护士的经历对于改善医疗环境安全至关重要.
研究的目的:
- 探索经历过工作场所暴力 (WPV) 的急诊室 (ER) 护士的看法和应对策略.
- 在一年的时间内,从护理受害者仍然在台湾南部的急诊室工作的角度获得洞察力.
主要方法:
- 用深入的半结构面试进行的定性研究.
- 在台湾南部的六家医院招募了19名急救护士受害者 (2015年6月至2016年4月).
- 用内容分析来分析采访录音.
主要成果:
- 人们对WPV的看法包括"逆境" (误解卫生政策,不安全的环境,护士短缺) 和"困境" (倦怠,保留工作的决定).
- 应对策略包括"调整" (接受,自我调节,文化信仰) 和"性" (与WPV生活,解决问题).
结论:
- 经历WPV的急诊护士需要经历一段复杂的旅程,利用调整和弹性策略.
- 调查结果为其他急救护士提供了洞察力,以预防和管理工作场所暴力.
- 对医院管理人员的建议包括创造安全的环境,提供培训,并实施支持系统,以提高护士的弹性.
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