使用多个利益相关者共同设计的过程来开发一个医疗服务组织范围内的患者报告结果测量收集系统
Kim Naude1,2, Nadine E Andrew3,4,5, Velandai Srikanth3,4,5
1National Centre for Healthy Ageing, 2 Hastings Road, Frankston, VIC, Australia. kim.naude@monash.edu.
与患者和临床医生共同设计患者报告结果测量 (PROM) 系统是成功实施整个医疗保健组织的关键. 这种方法通过考虑患者对施用和时间的偏好来解决常规PROM采集的障碍.
科学领域:
- 医疗保健管理的管理
- 患者研究成果研究结果
- 医疗信息学 医疗信息学
背景情况:
- 在整个组织中实施患者报告结果措施 (PROM) 存在挑战.
- 很少有大规模PROM实施的成功例子.
- 共同设计方法可以为例行PROM收集提供系统开发信息.
研究的目的:
- 通过多个利益相关者的共同设计开发一个PROM收集系统.
- 为整个医疗保健组织实施例行PROM采集提供信息.
主要方法:
- 通过采访,参与临床医生 (n=11) 的定性联合设计.
- 与消费者 (n=320) 进行研讨会和调查,以确定对PROM管理的偏好.
- 收集数据的明显定性内容分析.
主要成果:
- 消费者主导的PROM应该独立于临床医生.
- 最佳的收集时间是在放电时和放电后3-6个月.
- 管理应默认使用电子,具有多种模式,并需要5-10分钟.
结论:
- 共同设计为整个医疗保健组织的PROM系统提供了洞察力.
- 基于临床医生和患者偏好的策略可以克服常规PROM采集的障碍.
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