开发一个以数据为中心的设计思维流程,用于创新的护理服务
M Squalli Houssaini1, A Aboutajeddine1, I Toughrai2
1Laboratory of Mechanical Engineering, Faculty of Science and Technology of Fez, Sidi Mohamed Ben Abdellah University, Morocco.
本研究介绍了一种新的健康设计过程,它结合了设计思维和精益六西格玛工具. 它赋予医疗保健提供者解决问题的技能,以提高患者护理质量和系统效率.
科学领域:
- 医疗保健创新 医疗保健创新
- 改善患者护理质量 改善患者护理质量
- 卫生系统工程 卫生系统工程
背景情况:
- 临床实践的复杂性需要扩大照顾者的角色,超越基于证据的实践.
- 护理人员需要提高解决问题的能力和创新技能,以应对多方面的挑战.
- 传统方法可能缺乏对医疗保健解决方案的全面评估工具.
研究的目的:
- 为护理人员开发一个定制的健康设计流程.
- 整合以人为中心和以数据为中心的工具,以全面解决问题.
- 提高护理人员在质量改进和创新的能力.
主要方法:
- 开发了一种混合解决问题的过程,将设计思维和精益六西格玛结合起来.
- 利用以数据为中心的工具来评估解决方案.
- 将过程输出映射到基于医疗保健目标的护理人员能力.
主要成果:
- 定制流程为护理人员提供了必要的解决问题的工具和能力.
- 基于医疗保健六个目标的评估框架验证了这一过程.
- 实施计划证明了对护理服务的潜在影响.
结论:
- 这种独特的方法有可能将医疗保健转变为更高效的系统.
- 授权护理人员为患者需求创造有效和创新的解决方案.
- 有助于满足患者和护理人员不断变化的需求.
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