"数字软件解决方案的定性评估,用于24小时家庭护理的文档和培训"
Elisabeth Kupka-Klepsch1, Carina Hauser2, Franz Werner2
1Competence Center for Applied Nursing Research, FH Campus Wien, Wien, Austria.
Home health care services quarterly
|December 8, 2023
概括
一个新的软件解决方案通过集中信息和提供电子学习和电子文档来帮助奥地利的24小时家庭护理人员. 虽然有利,但一些技术技能较低的用户需要额外的支持才能熟练使用.
科学领域:
- 老年学是一门学科.
- 医疗信息学 医疗信息学
- 人与计算机的交互
背景情况:
- 24小时家庭护理是奥地利老年护理的日益增长和成本效益的基石.
- 支持24小时护理人员对于保持护理质量至关重要.
- 技术解决方案有可能提高护理人员的效率和客户的幸福感.
研究的目的:
- 为24小时家庭护理人员开发和评估以用户为中心的软件解决方案.
- 评估软件在目标用户中的可用性和接受性.
- 确定护理人员支持工具需要改进的领域.
主要方法:
- 使用的定性调查方法.
- 焦点小组 (FG),小组面试 (GI) 和可用性步行 (UW) 进行.
- 用户反收集了一个集成电子文档,电子学习,紧急管理和通信的软件解决方案.
主要成果:
- 电子学习平台和电子文档功能被发现可以支持护理人员在日常客户工作中.
- 护理人员很高兴所有必要的信息都集中在一个单一的平台上.
- 技术能力较低的用户需要额外的支持才能有效地使用该软件.
结论:
- 开发的软件解决方案显示了帮助24小时家庭护理人员的潜力.
- 以用户为中心的设计和持续的支持对于该领域的技术采用至关重要.
- 进一步的发展应该考虑护理人员的各种技术能力.
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