聊天机器人针对COVID-19的一般特征和设计分类学:系统审查
Wendell Adrian Lim1, Razel Custodio1, Monica Sunga1
1National Telehealth Center, National Institutes of Health, University of the Philippines Manila, Manila, Philippines.
Journal of medical Internet research
|December 8, 2023
概括
在大流行期间开发的COVID-19聊天机器人,分析了他们的系统设计. 大多数聊天机器人都是人工智能驱动的,基于文本,并提供健康信息,主要在亚洲和欧洲.
科学领域:
- 人工智能的人工智能
- 人与计算机的交互
- 公共卫生 公共卫生
背景情况:
- 在COVID-19大流行期间,对话代理或聊天机器人成为传播信息的关键工具.
- 这些病原体的迅速扩散需要对它们的技术框架和设计特征进行结构化分析.
结论:
- COVID-19聊天机器人是为了减轻全球大流行影响而被概念化和开发的.
- 本研究总结了当前的系统设计趋势,为开发人员提供了为公共卫生需求创建有效的聊天机器人原型的见解.
- 这些发现有助于选择面向未来的聊天机器人设计,以加强流行病应对策略.
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