作为患者安全事件的第二受害者,支持护士的干预措施:对护士经理的看法进行定性研究
Paula Järvisalo1, Kaisa Haatainen1, Monika Von Bonsdorff2
1Department of Nursing Science, University of Eastern Finland, Kuopio, Finland.
Journal of advanced nursing
|December 10, 2023
概括
护士经理是支持经历患者安全事件后痛苦的护士的关键. 改善支持需要更好的运营模式和提高对第二受害者现象的认识.
科学领域:
- 医疗保健管理的管理
- 护理 护理 护理
- 患者安全 患者安全
背景情况:
- 参与患者安全事件的护士可能会经历严重的痛苦,成为"第二个受害者".
- 有效的支持系统对于这些护士的福祉和维持患者安全至关重要.
- 护士经理在实施和协调对第二次受害者的支持方面发挥着关键作用.
研究的目的:
- 探索护士经理对旨在支持第二受害者护士的干预措施的看法.
- 了解这些支持干预如何管理,并确定需要改进的领域.
主要方法:
- 一项使用半结构面试的定性研究.
- 来自芬兰三个医院区的16名护士经理的有目的抽样.
- 使用归纳和演内容分析进行数据分析.
主要成果:
- 出现了三个主要主题:第二次受害者支持的管理,现有支持干预措施和改善支持的战略.
- 确定了护士经理的角色,他们获得的支持,以及管理支持的挑战.
- 需要改进的关键领域包括发展实践和培养开放,不责怪患者的安全文化.
结论:
- 护士经理对于协调受患者安全事件影响的护士的支持至关重要.
- 实施连贯的运营模式可以提高支持干预措施的有效性,并促进护士经理的工作.
- 提高对第二受害者现象的认识对于提供公平支持和改善护士福祉至关重要.
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