认证医疗口译员对以关系为中心的沟通在安全网护理中的观点
Neda Ratanawongsa1,1, Angelica Cardenas2, Bruce Occeña3
1University of California.
MedEdPublish (2016)
|December 11, 2023
概括
医学口译员可以通过对以关系为中心的沟通 (RCC) 培训提供反来提高临床医生的沟通技巧. 与口译员合作,可以改善患者与临床医生的互动,并为不同人群提供安全护理.
科学领域:
- 医学教育 医学教育
- 卫生沟通健康沟通
- 社会语言学 社会语言学
背景情况:
- 翻译为改善临床医生的沟通提供了独特的见解.
- 以关系为中心的沟通 (RCC) 课程旨在增强患者与临床医生以及团队之间的互动.
- 有效的沟通对于不同患者群体的安全网设置至关重要.
研究的目的:
- 征求认证医疗口译员对现有RCC技能培训的反.
- 确定优化RCC培训的机会,以解释医疗遭遇.
- 通过加强沟通,提高安全网护理的质量.
主要方法:
- 与22名代表不同语言背景的认证口译员进行了90分钟的研讨会.
- 编辑分析风格应用于转录的解释者引文.
- 主题分析确定了改善RCC技能培训的关键领域.
主要成果:
- 翻译人员强调了为安全网患者创造支持性环境的重要性.
- 反强调了需要更好地制定议程,建立关系,并理解患者的观点.
- 翻译人员强调了诸如回教等技术的有用性,以确保患者的理解.
结论:
- 与医疗口译员合作可以显著提高临床医生的RCC技能.
- 优化的RCC培训可以导致更有效的患者-口译员-临床医生互动.
- 这种伙伴关系的方法可以改善在多样化的安全网环境中提供医疗保健.
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