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在印尼面对颠覆时代发展医院弹性领域:一项定性研究
Nurmala Sari1, Maye Omar2, Syahrir A Pasinringi3
1Hospital Management Department, Public Health Faculty, Hasanuddin University, Makassar, Indonesia. nurmalamrs08@gmail.com.
这项研究开发了超出灾难应对范围的医院弹性新领域和指标. 关键发现强调了为数字化转型做好准备,有效的领导力和资源灵活性对于应对颠覆至关重要.
科学领域:
- 医疗保健管理的管理
- 组织性 组织性
- 应急准备 应急准备 应急准备
背景情况:
- 医院弹性研究历来专注于应对灾害.
- 有限的研究解决了更广泛的干扰,如技术变化和不断变化的患者需求.
- 这项研究解决了对综合性医院弹性领域和指标的需求.
研究的目的:
- 开发新的医院弹性领域和指标.
- 扩大医院抗灾能力的概念,超越灾害管理.
- 为了为现代颠覆时代准备医院.
主要方法:
- 定性研究探索已识别的领域和指标.
- 与20个关键信息提供者 (政府,医疗从业者,学者) 进行半结构面试.
- 基于理论的数据分析方法,以发现有弹性的医院领域.
主要成果:
- 确定了医院弹性的基本领域:数字化转型的准备,有效的领导力,资源管理的灵活性.
- 强调了情况意识,弹性精神,营销管理,网络和灾难预测的重要性.
- 域名涉及医院管理商业环境中各种干扰的能力.
结论:
- 开发的领域克服了以灾难为中心的医院弹性概念的局限性.
- 鉴定的领域可以测量医院在波动性,不确定性,复杂性和模糊性 (VUCA) 环境中的性.
- 这些发现与印度尼西亚医院行业相关,该行业正面临着现代性颠覆.
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