利用患者在医疗保健方面的创新创意
Yuna S H Lee1, Rachel Grob2, Ingrid Nembhard3
1Mailman School of Public Health, Columbia University.
The Milbank quarterly
|December 13, 2023
概括
患者 患者 患者 患者
科学领域:
- 医疗保健服务研究 医疗服务研究
- 以患者为中心的护理
- 医疗保健创新 医疗保健创新
背景情况:
- 学习卫生系统 (LHS) 的目标是提供高质量的以患者为中心的护理.
- 患者的见解对LHS创新至关重要,但翻译速度很慢.
- 现有的引出患者想法的方法是不够的.
研究的目的:
- 评估一种系统地引发患者创造性想法的方法.
- 评估患者想法的价值,以产生洞察力.
- 探索患者对改善医疗保健体验的想法.
主要方法:
- 开发并测试了一种调查策略,以引起患者的创造性想法.
- 验证了纽约600名患者的问题措辞.
- 分析了医疗保健系统中1892名患者的2948个创意想法.
主要成果:
- 一系列叙事性问题,包括对变革性反的要求,培养了可行的想法.
- 被明确邀请分享想法的患者产生了更具创造性的反.
- 有负面经历,少数民族背景和慢性疾病的患者提供了更多的想法.
结论:
- 一个验证的方法来获得创造性的患者的想法可以整合到例行调查.
- 引起的患者想法对患者参与和医疗保健创新的承诺.
- 通过这种方法让患者参与,可以推动组织学习和质量改进.
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