每天的人际冲突和每天的负面和积极影响:探索神经病症的缓解作用
Jørn Hetland1, Arnold B Bakker2,3, Morten B Nielsen1,4
1Department of Psychosocial Science, University of Bergen, Bergen, Norway.
Anxiety, stress, and coping
|December 15, 2023
概括
日常的人际冲突会增加负面情绪,尤其对神经性高的人来说. 特征神经症也会影响冲突后的积极情绪,影响工作场所的幸福感.
科学领域:
- 心理学 心理学 心理学
- 组织行为 组织行为
- 情感事件理论 情感事件理论
背景情况:
- 人际冲突在工作环境中很常见.
- 情感事件理论为理解对工作场所事件的情感反应提供了一个框架.
研究的目的:
- 调查日常人际冲突与情感反应之间的联系.
- 检查特征神经病症对冲突的立即和持久情感反应的调节作用.
主要方法:
- 对53名挪威海军学员进行了30天的日记研究 (N=1590).
- 评估日常的人际冲突和负面/正面影响.
- 分析了神经病症对情绪的缓解作用.
主要成果:
- 冲突日与增加的负面影响有关.
- 特征神经病症显著缓和了对冲突的情感反应.
- 高神经症个体显示较强的负面影响冲突升级;低神经症个体报告更多的积极影响冲突后.
结论:
- 这些发现扩展了情感事件理论,突出了神经病在冲突管理中的作用.
- 特征神经症影响个人如何经历和从人际工作场所冲突中恢复.
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