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在老年护理部门的工作满意度和监管:工作人员的观点
Emilie Cameron1,2,3, Natasha Noble4,5,6, Jamie Bryant4,5,6
1Health Behaviour Research Collaborative, School of Medicine and Public Health, College of Health and Wellbeing, University of Newcastle, Callaghan, NSW, 2308, Australia. emilie.cameron@newcastle.edu.au.
BMC health services research
|December 16, 2023
概括
住宅老年护理工作人员发现他们的工作是有回报的,但面临着情绪的流失. 改善支持,工作环境和监管是提高老年护理质量的关键.
科学领域:
- 老年学是指老年学的学科.
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
背景情况:
- 住宅养老机构的护理质量与员工的工作满意度和组织系统有关.
- 员工福利和组织结构显著影响老年护理机构的护理服务.
研究的目的:
- 调查老年护理人员对工作满意度的看法.
- 探讨工作人员对部门监管的看法,以及皇家委员会对老年护理质量和安全的影响.
主要方法:
- 在2019年至2020年初,对澳大利亚住院老年护理工作人员进行了一项横截面调查.
- 该调查收集了有关员工经验,工作满意度和对老年护理部门的看法的数据.
主要成果:
- 大多数员工 (98%) 发现他们的工作是有价值的,有回报的,其中94%的人为在该行业工作感到自豪.
- 然而,有37%的人表示情绪消耗,30%的人表示疲劳,这表明工作压力很大.
- 72%的参与者认为皇家委员会将提高老年护理质量.
结论:
- 老年护理人员通常对他们的工作持积极的看法.
- 加强支持,技能发展,支持性工作环境和监管改革对于改善老年护理至关重要.
- 解决工作压力因素和加强专业发展可以带来更好的护理质量.
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