与患者对药房团队的信任相关的因素:一项涉及喘和COPD患者的混合方法研究的发现
Roland Te Paske1,2, Liset van Dijk1,2, Selina Yilmaz2
1Department of Healthcare from the Perspective of Patients, Clients and Citizens, Nivel (Netherlands Institute for Health Services Research), Utrecht, the Netherlands.
Patient preference and adherence
|December 19, 2023
概括
患者对药房团队的信任度适度高,受参与,专业知识和沟通的影响. 药剂师和技术人员受到同样的信任,这凸显了需要加强以患者为中心的护理,以建立更强大的关系.
科学领域:
- 医药护理 医药护理 医药护理
- 医疗保健服务研究 医疗服务研究
- 患者与医疗服务提供者的关系
背景情况:
- 药房团队的作用正在从药物发行演变为以患者为中心的药物护理.
- 在这个角色转换中,建立药房团队和患者之间的信任至关重要.
- 喘和COPD患者依靠药房团队进行药物管理和护理.
研究的目的:
- 为了确定患有喘和/或COPD的患者对他们的药房团队的信任程度.
- 为了比较患者对药剂师和药房技术人员的信任.
- 确定促进对药房团队信任的关键因素.
主要方法:
- 焦点小组探讨了患者对建立信任的因素的看法.
- 基于焦点小组的见解,开发了一个在线问卷.
- 探索性因子和回归分析用于分析290名患者的数据.
主要成果:
- 对药房团队的平均信任率为7.4/10,类似于药剂师和技术人员.
- 患者的信任受到感知参与,药物专业知识和沟通的影响.
- 信任水平表明了以患者为中心的护理改善的潜力.
结论:
- 对药房团队的信任度适度高,但提供了增强的空间.
- 药房团队必须优先考虑以患者为中心的技能,以加强信任.
- 持续努力的沟通和参与对于保持患者的信任至关重要.
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