"对你来说重要的是什么? ":以参与者为中心的需求识别和转向社区资源的方法
Lauren A Haynes1, Camille Casareno2, Soalihin Fatema1
1Public Health Solutions, 40 Worth Street, 4th Floor, 10013, New York, NY, USA.
Maternal and child health journal
|December 19, 2023
概括
通过评估家庭需求和促进闭环推,改善服务提供和参与者保留,可以加强妇女,婴儿和儿童 (WIC) 特殊补充营养计划的推过程.
科学领域:
- 公共卫生 公共卫生
- 营养计划 营养计划
- 社会服务 整合 社会服务 整合
背景情况:
- 向社会和卫生服务的转介是妇女,婴儿和儿童 (WIC) 特殊补充营养计划的组成部分.
- WIC的目标是通过解决未满足的家庭需求来改善参与者保留率.
- 在两个纽约市WIC地点试点推创新.
研究的目的:
- 评估WIC内部新推流程的可行性和可接受性.
- 评估需求评估和闭环转诊对WIC家庭的影响.
- 增强WIC的感知价值,并满足参与者的需求.
主要方法:
- 描述性单变量分析来自"联合我们"和计划数据的转诊结果.
- 与护理人员进行了29次深入采访.
- 六个焦点小组与WIC和社区组织 (CBO) 的工作人员,使用主题框架分析进行分析.
主要成果:
- 1675名WIC护理人员参与了需求评估;461人被转介,95人获得服务.
- 护理人员积极看待转介,但不知道WIC的整体服务潜力.
- WIC工作人员发现脚本很有用,但注意到转介障碍;CBO合作伙伴从增加的覆盖范围中受益.
结论:
- 实施的方法成功地为WIC参与者提供了有针对性的转诊.
- 这一创新是WIC推系统的可接受增强.
- 该计划显示了加强WIC作为社区服务提供商的作用的潜力.
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