护士带领的可持续性整形外科创伤服务转型:一个积极的COVID-19遗产
Carolyn Flanagan1, Gillian Janes2
1Plastic Surgery, Manchester University NHS Foundation Trust, Manchester, UK carolynleslie72@hotmail.com.
BMJ open quality
|December 19, 2023
概括
一个新的护士领导的新护士.
科学领域:
- 整形外科 整形外科 整形外科
- 提高质量 提高质量
- 创伤护理 创伤护理
背景情况:
- 与创伤相关的伤害占整形外科工作负载的17%.
- 由于COVID-19的流行,现有的小手术服务受到威胁.
- 出现了一个开发更有效,由护士领导的服务的机会.
研究的目的:
- 开发一个可持续的护士领导的"看看和治疗"服务.
- 改善对需要在局部麻醉下进行轻微整形手术的患者的护理.
- 加强创伤伤害后的服务提供.
主要方法:
- 使用了改善模式的方法.
- 在8周内实施了四个"计划,做,研究,行动"周期.
- 参与了102名患者,并收集了定量和定性反.
主要成果:
- 98%的患者接受了当天的手术.
- 报告的高员工和患者满意度;所有患者都喜欢当天手术.
- 没有不良事件;观察到碳足迹减少.
结论:
- 护士领导的团队可以在中断期间成功增强外科服务.
- "查看和治疗"模式改善了等待时间和可持续的患者体验.
- 服务转型成为"新常态"在实施2年后.
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