实施已故事务办公室,以改善结果
Jac'Kel S Brown1, William Kingsley-Mota, Roberta Kaplow
1Author Affiliations: Decedent Affairs Manager (Brown), Nursing Administration, Decedent Affairs Office; Director (Dr Kingsley-Mota), Patient Care Services-Medicine, Emergency Services; and Clinical Nurse Specialist (Dr Kaplow), Emory University Hospital, Atlanta, Georgia.
The Journal of nursing administration
|December 20, 2023
概括
医疗保健机构必须尊重地管理已故患者及其物品. 埃莫里大学医院建立了死者事务办公室,以应对患者护理这一关键方面面临的挑战.
科学领域:
- 医疗保健管理的管理
- 患者护理 患者护理
- 丧亲服务 丧亲服务
背景情况:
- 医疗保健机构有责任在病人的一生和死亡后提供尊重的护理.
- 对已故患者及其物品的安全和体面处理至关重要,但往往具有挑战性.
- 现有的障碍阻碍了许多机构的一致和高质量的死后护理.
研究的目的:
- 描述一个已故事务办公室的建立和实施.
- 解决医疗保健机构在处理已故患者方面面临的障碍.
- 改善患者及其家属在生命终结过程中获得的安全和尊重.
主要方法:
- 在埃莫里大学医院建立一个专门的死者事务办公室.
- 为处理已故患者及其财产而制定标准化协议.
- 在医院现有的患者护理框架内整合办公室.
主要成果:
- 成功实施了对死者事务的结构化方法.
- 在处理已故患者及其物品时,提高了安全性和尊重.
- 识别和减轻之前遇到的障碍.
结论:
- 死者事务办公室可以有效地应对死后护理方面的挑战.
- 标准化的流程提高了对已故患者的尊重管理.
- 该模型为其他医疗保健机构提供了一个框架,旨在改善死者护理.
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