数字技术对两家工程组织知识网络的影响
Eann A Patterson1, Richard J Taylor2, Yuxin Yao3
1School of Engineering, University of Liverpool, Liverpool, United Kingdom.
PloS one
|December 20, 2023
概括
有效的知识管理 (KM) 推动了组织价值和竞争优势. 这项研究将KM文化与工程公司的数字工具采用联系起来,建议社交网络表明KM的演变阶段.
科学领域:
- 工程管理工程管理工程管理
- 组织行为 组织行为
- 信息科学 信息科学 信息科学
背景情况:
- 知识管理 (KM) 对组织的竞争优势和价值创造至关重要.
- 数字技术越来越多地影响了知识管理实践.
- 了解有效的知识管理障碍对于成功实施至关重要.
研究的目的:
- 检查两个工程组织的KM实践.
- 识别对知识管理有效性的障碍.
- 分析数字技术对KM的影响.
主要方法:
- 结合了半结构面试和定量社交网络分析.
- 收集了两个工程组织的数据.
- 修改了哈德森对KM的安全文化进化模型.
主要成果:
- 建立了KM文化和采用数字工具之间的联系.
- 通过使用修改后的模型,定位了知识管理旅程中的组织.
- 确定了社交网络特征 (密度,分散) 作为KM演变的指标.
结论:
- 社交网络分析可以表明工程组织中KM的进化阶段.
- 较低的网络密度和更分散的网络表明KM进化的更高阶段.
- 有效地整合数字技术需要一个支持的KM文化.
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