解决护士短缺和患者安全问题,使用马斯洛的需求层次结构
Patricia Giuffrida1, Shannon Davila
1At ECRI, Patricia Giuffrida is a Patient Safety Analyst and consultant and Shannon Davila is the director of Total Systems Approach to Safety.
Nursing
|December 21, 2023
概括
随着COVID-19大流行,美国医疗保健人员短缺问题进一步恶化. 使用马斯洛需求层次结构的框架提供了改善患者安全和护理质量的解决方案.
科学领域:
- 医疗保健管理的管理
- 公共卫生 公共卫生
- 组织心理学 组织心理学
背景情况:
- 随着COVID-19大流行,美国各地的医疗保健人员短缺问题显著加剧.
- 这些短缺给医疗机构带来了关键的挑战,影响了运营效率和服务提供.
研究的目的:
- 探索导致医疗保健人员短缺的复杂挑战.
- 根据马斯洛的需求层次,为医疗保健组织提出一个可行的框架,以解决这些短缺问题.
- 提高患者安全和整体护理质量.
主要方法:
- 关于医疗保健人员挑战和马斯洛需求等级的文献综述.
- 开发概念框架,将心理需求与医疗保健工作人员战略相结合.
主要成果:
- 确定了包括倦怠,不充分的报酬和工作与生活不平衡在内的多方面的挑战.
- 提出了基于需求的框架,以优先考虑员工福祉,专业发展和支持性的工作环境.
- 强调了解决员工需求和改善患者治疗结果之间的联系.
结论:
- 马斯洛的需求层次结构为了解和缓解医疗保健人员短缺提供了有价值的镜头.
- 实施以需求为中心的方法可以带来更有弹性和更有效的医疗保健工作人员.
- 解决短缺的根本原因对于维持高质量的患者护理和安全至关重要.
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