患者在初级保健中的技能组合变化的经验:对患者在获得初级保健时"工作"的深入研究
Elizabeth Dalgarno1, Imelda McDermott2, Mhorag Goff2
1Department of Public Health, School of Health Sciences, Faculty of Biology, Medicine and Health, The University of Manchester, Manchester M13 9PT, UK.
Journal of public health (Oxford, England)
|December 21, 2023
概括
患者经历了增加的疾病工作,导航新的初级保健技能组合变化. 需要更好地了解从业人员,以改善患者代理和对获得医疗保健服务的信任.
科学领域:
- 医疗保健管理的管理
- 初级保健研究研究初级保健研究
- 卫生社会学 卫生社会学
背景情况:
- 一般诊所越来越多地使用专业人员混合 (技能混合) 来提供护理.
- 通过"患者疾病工作"的透视来探索患者对这些劳动力变化的体验.
研究的目的:
- 调查患者如何体验全科医院员工组成的变化.
- 了解技能组合变化对患者管理医疗保健能力的影响.
主要方法:
- 与患者参与小组成员进行了四次焦点小组采访.
- 专题分析和"疾病工作"概念被用来分析患者的体验.
主要成果:
- 缺乏关于新医生的知识,限制了患者获得初级保健的能力.
- 患者报告说,由于导航新的系统和角色,他们的'疾病工作'增加了.
- 患者觉得有责任理解复杂的接入路线和从业人员的责任.
结论:
- 患者没有抵制技能组合的变化,但希望改善机构.
- 关于新医生的更好的信息对于患者的接受和信任至关重要.
- 需要为患者适应新系统提供支持,包括技术技能和不熟悉的医生.
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