战略人力资源管理从业人员的情感智能和情感组织承诺在格鲁吉亚的高等教育机构在后COVID-19期间
Roya Anvari1, Vilmantė Kumpikaitė-Valiūnienė2, Rokhsareh Mobarhan3
1School of Business and Administrative Studies, The University of Georgia, Tbilisi, Georgia.
PloS one
|December 22, 2023
概括
情绪智能是人力资源管理 (HRM) 从业人员在疫情后重建员工信任和承诺的关键. 高情绪智能对心理合同和组织承诺产生积极影响,有助于在危机期间留住员工.
科学领域:
- 组织行为 组织行为
- 人力资源管理 人力资源管理
- 心理学 心理学 心理学
背景情况:
- 随着COVID-19大流行,劳动力面临重大挑战,影响了雇佣关系和员工心理合同.
- 组织在危机后壮成长和保持员工承诺的能力受到心理合同的不利影响的威胁.
研究的目的:
- 检查战略人力资源管理 (SHRM) 实践者的情感智能对情感组织承诺的影响.
- 调查心理合同在SHRM从业者的情感智力和情感组织承诺之间的关系中扮演的调解角色.
主要方法:
- 量化研究于2023年2月对格鲁吉亚高等教育机构的286名人力资源专业人员进行.
- 使用结构方程建模 (PLS-SEM) 的部分最小方程进行数据分析.
主要成果:
- 关爱和责任管理从业者的情绪智能对心理合同和情感组织承诺都有积极的影响.
- 调查结果表明,情绪智能使人力资源从业人员能够专注于以人为本的活动,以获得,利用和保留员工.
结论:
- 情绪智能对于SHRM从业者在应对危机和重建心理合同方面至关重要.
- 情绪智能为在前所未有的事件期间和之后维持高员工承诺提供解决方案,培养有弹性的劳动力.
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