工作场所对医院工作人员的攻击:一个当前和普遍的问题,对培训的需求很高
L Lorente Ramos1, B Rodriguez Lozano2, M L Barroso Morales3
1Intensive Care Unit, Hospital Universitario de Canarias, Santa Cruz de Tenerife, Spain.
Work (Reading, Mass.)
|December 25, 2023
概括
在医院工作人员,特别是护士和急诊或重症监护人员中,工作场所的侵略行为很常见. 尽管知识不够丰富,但工作人员对管理这些事件的培训非常感兴趣.
科学领域:
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
- 医学社会学 医学社会学
背景情况:
- 工作场所对医院工作人员的攻击是常见的问题,但没有得到充分的报道.
- 了解这些攻击的流行和影响对于医疗保健环境至关重要.
研究的目的:
- 为了量化医院工作人员所经历的工作场所攻击行为.
- 评估医疗保健工作者对培训的知识和兴趣,以管理工作场所的攻击性.
- 识别工作场所攻击的人口和特定单位的风险因素.
主要方法:
- 一项匿名调查分发给大学医院环境中的所有专业人士.
- 采集和分析了1118项调查,使用描述性统计和多重物流回归.
- 数据包括自我报告的口头和身体攻击事件,知识评估和对培训的兴趣.
主要成果:
- 68.5%的受访者报告经历过口头攻击,35.2%的人报告身体攻击.
- 在护理类别和急诊,重症监护或精神病学部门发现身体和口头攻击的风险更高.
- 女性面临更高的身体攻击风险. 对攻击管理的知识分数较低 (约2.9/10),对培训的兴趣较高 (约8.9/10).
结论:
- 工作场所的攻击性不成比例地影响着妇女,护士和特定高风险单位的员工.
- 医院工作人员在攻击管理方面表现出重大知识差距,但表达了对全面培训的强烈愿望.
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